Shipping Policy

All placed orders are catered to by safe and reliable courier companies of repute.
For Domestic Orders – Within India

We offer free shipping for all pre paid orders across India. For COD, we charge INR 100/- shipping all across India. Express Shipping is charged INR 100/- over existing shipping charges all across India. All prices are inclusive of GST.

The dispatch time for

4 STEPS TO MAKING A RETURN

1. 1. In stock articles is 24-72 hours.

2. 2. Made to Order/Customised articles ranges from 5days to 3 weeks. The same will be communicated to the client basis the customisation.

Delivery time ranges between 3-7 days after dispatch depending on client’s location. This time frame may be affected due to public holidays, natural calamities & other unforeseen circumstances. We are not liable for any delays in delivery by the Courier Company but will help you track down a package through our partner courier services.

Deliveries at Areas not Under coverage

Though we use some of India’s largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to find an alternative solution to make your pieces reach you. In case of any queries and doubts, we are happy to be of service. Just drop us an email. For further information, please write to us at info@operajewels.in or whatsapp at +91-8750795777.

Shipping charges and transit time will vary, depending on the location. All transit times are Monday to Saturday. International delivery cannot be guaranteed within a time frame due to customs.

Cash On Delivery (COD) is NOT accepted for international orders.

*Prices do not include custom duty

Please Note: VAT, duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery. Shipping Charges are based on shipping destination and weight of your parcel. Shipping companies determine shipping charges based on the package weight, customs clearance and various other factors. We are unable to advise the duty amount.

IMPORTANT SHIPPING INFORMATION

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

We are not responsible for any delays caused by natural calamities and unavoidable circumstances.

We would be unable to redirect orders once items have been dispatched.

Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.

The dispatch time for

1. 1. In stock articles is 24-72 hours.

2. 2. Made to Order/Customised articles ranges from 5days to 3 weeks. The same will be communicated to the client basis the customisation.

While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us +91-8750795777 or email us at operajewels@gmail.com, mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest.

All shipments are fully insured.

For further information, please write to us at operajewels@gmail.com or connect at +91-8750795777.